Aftercare is a Mechanical Repair Agreement (often referred to as an Extended Service Contract or an Extended Warranty). This product is different from a manufacturer’s warranty. By definition a manufacturer’s warranty must be provided by the manufacturer at no cost to the customer.
Aftercare is available on powersports equipment exclusively. We all know that there are major differences between cars and motorcycles but too often service contract companies take car experts and put them in charge of powersports programs. Our dealers enjoy the benefit of working with people who have a powersports focus.
Aftercare is the most important accessory your customers can buy for their Powersport vehicles. Unlike some other programs, Aftercare reimburses the full retail cost of parts needed to repair a covered breakdown and it also pays the dealership’s posted shop labor rate, at flat rate time, for covered failures. With a $0 deductible, it’s likely that your customers will never have to open their wallets when it comes to covered failures.
Aftercare is the ideal program for dealers interested in customer satisfaction. The claims process is simple and claims are usually (98.7% of the time) adjusted the same day – which means your customers can get back out and ride with little down time. With the backing of a nationally recognized A rated insurance company, you and your customers can be assured that Aftercare will be here when you need us.
In addition to state of the art coverage and world class customer service, Aftercare also offers dealers the opportunity to participate in the success of their individual service contract portfolio. With retros and reinsurance opportunities dealers can reap the benefits of our expertise. For information about these programs please visit the Consulting tab and review the Dealer Participation and Reinsurance Opportunities tabs.
Aftercare coverage includes: